UK ETA Frequently Asked Questions

The UK Electronic Travel Authorisation (ETA) is a digital travel permission for certain eligible travellers who do not normally need a visa for qualifying short visits to the United Kingdom. It is electronically linked to the passport used for the application.

No. ukelectronictravelauthorisation.com is an independent private UK ETA application assistance website operated by Premium Global Visas, a company registered in the Netherlands. We are not affiliated with the UK Government. Travellers may apply directly through the official UK Government service.

Eligibility depends on your nationality, passport, travel purpose, immigration status and individual circumstances. Eligible nationalities include the United States, Canada, Australia, New Zealand, most EU countries, Japan, South Korea, Singapore and several Gulf states, among others. Use our eligibility checker to confirm.

With our assistance service you check your eligibility, complete the online application, upload your passport identity page and a recent photo, review your details, and pay securely. We then review your application for completeness and assist with submission.

Premium Global Visas offers three package prices. For one applicant: Standard Service £60, Priority Service £80 and Super Priority Service £120. When two or more applicants apply and pay together, the reduced family/group rate applies to every applicant: Standard £50 per applicant, Priority £70 per applicant and Super Priority £100 per applicant. For example, two Standard applicants pay £100 in total, three pay £150, and so on. The package price is the total amount collected for the complete application-processing service, including payment of the applicable UK ETA application fee on your behalf. Our internal review target is within 24 hours for Standard, within 4 hours for Priority and within 15 minutes for Super Priority. These targets do not accelerate the UK Government’s decision. You may instead apply directly through the official UK Government service without using our professional service.

The package price is the total amount collected for the complete application-processing service, including payment of the applicable UK ETA application fee on your behalf. For one applicant: Standard £60, Priority £80 and Super Priority £120. When two or more applicants apply and pay together, the family/group rate applies to every applicant: Standard £50 per applicant, Priority £70 per applicant and Super Priority £100 per applicant. Customers complete the online application form and provide the required personal information, passport details, applicant photograph, supporting information and payment. The customer authorises Premium Global Visas to review the supplied information, prepare the UK ETA application, pay the applicable application fee and process or submit the application on the customer’s behalf.

Yes. Travellers may apply independently through the official UK Government website without using our professional assistance service and without paying our service fee.

No. Premium Global Visas is a private company registered in the Netherlands. We are not the UK Government, GOV.UK, UK Visas and Immigration, the Home Office, a British Embassy or a government agency.

Premium Global Visas offers three internal review targets: Standard within 24 hours, Priority within 4 hours and Super Priority within 15 minutes. These targets apply only to Premium Global Visas’ internal application review and assistance; they do not speed up or influence the UK Government’s decision. Our review targets begin only after Premium Global Visas receives the complete application information, required documents and successful payment. UK ETA decisions themselves are made solely by the relevant UK authorities — no private service can guarantee a decision date.

Subject to current UK Government rules, an ETA is generally valid for up to 2 years or until the passport it is linked to expires, whichever happens first. A new passport may require a new ETA.

No. An ETA does not guarantee admission to the United Kingdom. Border admission decisions remain with UK authorities.

Yes. Eligible travellers may generally make multiple permitted trips while the ETA remains valid, subject to UK immigration rules.

Yes. Every traveller who requires an ETA must have their own application, including eligible children and babies. A parent, guardian or authorised person may prepare an application for another traveller where permitted.

Yes. Babies and infants of eligible nationalities need their own ETA application when the scheme applies to them. Our family application flow lets you add each child within one checkout session.

Yes, where permitted. A parent, guardian or authorised person may prepare an application for another traveller. You must confirm you have authority to act for them in the applicant declaration.

Yes. Our application lets you add multiple applicants within one checkout session. Each applicant receives their own application record and linked reference, and the price is calculated automatically. When two or more applicants apply and pay together, the reduced family/group rate applies to every applicant.

US citizens travelling to the UK for eligible short visits generally need a UK ETA when the scheme applies to their journey. See our UK ETA for US Citizens page for details.

Canadian citizens are generally covered by the UK ETA scheme for eligible short visits. See our UK ETA for Canadian Citizens page for details.

Most EU member-state citizens travelling to the UK for eligible short visits are covered by the UK ETA scheme. See our UK ETA for EU Citizens page for details.

Yes, UAE citizens are among the nationalities covered by the UK ETA scheme and can generally apply online before travelling.

Certain transit situations involving UK border control may require an ETA for eligible nationalities. Requirements depend on your route and circumstances — check your eligibility before booking.

An ETA is linked to the passport used for the application. If that passport expires, the ETA generally ceases to be valid and a new passport may require a new ETA application.

If an application is refused, the traveller may need to apply for the appropriate UK visa instead. Our Refund Policy explains which fees may be refundable at each stage of our service.

No. An ETA is a digital travel permission for eligible visa-exempt visitors. It is not the same as a traditional UK visa and is suitable only for permitted ETA travel purposes.

No. An ETA cannot normally be used to take ordinary employment for a UK business. Only certain permitted paid engagements and specific Creative Worker concession travel may be allowed.

No. An ETA cannot normally be used to marry or give notice to marry when a Marriage Visitor visa or other permission is required.

We accept secure online payment through Stripe. You can pay with an eligible debit or credit card (Visa, Mastercard, American Express), or with Apple Pay, Google Pay or Link where available. We never see or store your card number — card details are handled securely by Stripe.

Yes. Stripe checkout accepts Visa, Mastercard and American Express debit or credit cards, plus Apple Pay, Google Pay and Link where available on your device and in your country.

Yes. Stripe is our payment provider and supports Apple Pay, Google Pay and Link where available on your device and in your country. You can also pay with an eligible debit or credit card through Stripe.

After successful payment, an electronic receipt/invoice with the selected service, price per applicant, total paid and our company details (Premium Global Visas, Netherlands) is intended to be provided. Automated invoice delivery is pending setup and live testing.

Refund eligibility depends on whether review, processing or submission of your application has started. The package price may be refundable before processing begins, partially refundable once review has started, and generally non-refundable once the application has been submitted. The applicable UK ETA application fee may become non-refundable after submission under government rules. See our Refund Policy for full details.

Yes. Payments are processed over HTTPS by Stripe, a PCI-compliant payment provider. We never collect or store raw card numbers on our servers.