Legal
Terms & Conditions
The terms governing the UK ETA application-processing service provided by Premium Global Visas.
Effective date: 8 September 2026 · Last updated: 8 September 2026
Our service
Premium Global Visas (Netherlands) is an independent private application-processing service. Customers complete the online application form and provide the required personal information, passport details, applicant photograph, supporting information and payment. The customer authorises Premium Global Visas to review the supplied information, prepare the UK ETA application, pay the applicable application fee and process or submit the application on the customer’s behalf. We are not the UK Government, GOV.UK, UK Visas and Immigration, the Home Office, a British Embassy or a government agency, and we do not claim government approval, partnership or priority processing.
Package price
The package price is collected online and is the total amount collected from the customer for the complete application-processing service, including payment of the applicable UK ETA application fee on the applicant’s behalf. For one applicant: Standard Service £60 (processing target within 24 hours), Priority Service £80 (processing target within 4 hours) and Super Priority Service £120 (processing target within 15 minutes). When two or more applicants apply and pay together in one application, the reduced family/group rate applies to every applicant: Standard £50 per applicant, Priority £70 per applicant and Super Priority £100 per applicant. Only the final package price and final total payable are shown. The final selected total is shown clearly before payment and there is no additional charge at checkout unless the customer has expressly accepted it. Travellers may apply directly through the official UK Government service without using our service.
Processing targets
Processing targets begin only after Premium Global Visas receives the complete application information, required documents and successful payment. Premium Global Visas does not make UK ETA decisions. Approval decisions are made solely by the relevant UK authorities. We cannot guarantee approval, entry to the United Kingdom, decision dates or processing times.
Customer responsibility and authorisation
You are responsible for the accuracy and completeness of the information and documents you supply. Before payment you actively confirm that the information and documents provided are accurate and complete and authorise Premium Global Visas to use this information to prepare, process and submit the UK ETA application on your behalf and to pay the applicable application fee from the amount collected. When applying for any additional applicants you confirm you have authority to act for them.
Payment terms
Payment is taken in GBP by Stripe at checkout. Stripe hosts the secure checkout page and processes your card or wallet payment (Visa, Mastercard, American Express, Apple Pay, Google Pay, Link). We never collect or store raw card numbers or CVV details. Processing of your application begins only after Stripe confirms successful payment.
Errors and third parties
If we identify an error in information you supplied, we will contact you before submission where practical. Third-party services (payment gateways, email delivery) are governed by their own terms in addition to ours.
Distance-contract cancellation and withdrawal
As a consumer in the EU/Netherlands you have a statutory right to withdraw from this distance contract within 14 days of payment. Because the service is performed fully online and you expressly request that Premium Global Visas begins performing the service immediately upon payment, you acknowledge that, in accordance with Article 7:46d of the Dutch Civil Code (implementing Article 16 of EU Directive 2011/83/EU on consumer rights), you lose your right of withdrawal once the service has been fully performed, because you expressly requested that performance begin during the withdrawal period and acknowledged this loss of right. See our Refund Policy for the refund stages that apply before and after the assistance work begins. You can submit a cancellation or withdrawal request using the process described in our Refund Policy.
This legal wording is provided for information and is marked for professional Netherlands/GDPR legal review. It does not constitute legal advice.